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This post was updated to reflect current trends and information.

To maintain a strong position in a highly competitive market, SMEs need tools to ensure the optimum improvement of their business processes. As such, small and medium-sized manufacturing and distribution enterprises are no exception.

Managers nowadays are too busy with the requirements of their daily managerial duties that they don’t take the time to question the effectiveness of their business processes. This, in turn, prevents these managers to come up with better alternatives that can enhance productivity and performance, and miss out on an opportunity to achieve a real improvement in business processes.

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