Diripro Inc.
Discover how Namtek Consulting Services transformed Diripro’s project management capabilities with a fully managed cloud hosting solution. By securely hosting Diripro’s applications and data in a high-performance private cloud, Namtek enhanced their operational efficiency, scalability, accessibility, and security while significantly reducing costs.
Client
Diripro Inc., headquartered in Quebec, Canada, is a leading project management service provider. Diripro’s experienced professionals specialize in resource planning, allocation, program and portfolio management, and optimization to ensure efficient project execution.
By adhering to industry best practices and leveraging cutting-edge tools, Diripro guarantees project success. Serving a diverse range of industries and an international clientele, Diripro tailors its approach to meeting specific industry needs across different regions.
Project Context
Diripro partnered with Namtek Consulting Services to host their IT infrastructure into Namtek’s fully managed private cloud environment. This comprehensive solution involved implementing comprehensive security elements to host Diripro applications and data in Namtek’s secure, high-performance private cloud.
The project aimed to enhance operational efficiency, scalability, accessibility, and security while reducing costs associated with maintaining physical IT infrastructure.
Challenges
- IT expertise is not core; the existing solution lacks bilingual support (English/French) and a robust service redundancy plan aligned with the hosting strategy in Canada.
- Hindered new client acquisition, increased after-sales risks, and reduced business opportunities due to inadequate IT support.
- Limited system access, data security concerns, and inconsistent client support without documentation or standards.
- Impact on operations: Resulted in operational delays and client dissatisfaction
Why Namtek Consulting Services?
DiriPro chose Namtek Consulting Services for their exceptional expertise in delivering fully managed cloud solutions. Namtek’s state-of-the-art private cloud environment provided DiriPro with a secure, high-performance infrastructure that significantly enhanced their operational efficiency and scalability.
The comprehensive support from Namtek’s dedicated team, including 24/7 technical assistance, proactive monitoring, and regular performance reviews, ensured optimal performance.
Furthermore, Namtek’s ability to offer bilingual support in both English and French aligned perfectly with DiriPro’s requirements, facilitating improved client relationships and service delivery. Namtek’s commitment to excellence, predictable cost structures, and cutting-edge technology made them the ideal partner for DiriPro’s cloud hosting needs.
Solution
Namtek Consulting Services provided DiriPro with a comprehensive Managed Cloud Services solution. This solution involved outsourcing DiriPro’s IT infrastructure to Namtek’s secure, high-performance private cloud environment, hosted in one of North America’s premier data centers.
Namtek managed the entire process from architectural design to implementation, ensuring high reliability, security, and efficiency. The dedicated hardware infrastructure, tailored specifically for
DiriPro, eliminated the need for physical IT equipment and space, allowing them to focus on growing their business.
Additionally, Namtek’s fully managed services guarantee 24/7 security, cloud backup, high-speed internet access, and predictable costs, delivering a seamless and scalable cloud experience.
DiriPro consistently receives full support from Namtek’s team with every new implementation. The implementation process is smooth, even when encountering occasional issues, as each implementation comes with its own set of challenges and concerns. Namtek’s efficient ticketing system and effective escalation procedures, coupled with the team’s availability, ensure high levels of support.
Benefits
Here are the benefits Diripro gained from Namtek Consulting Services’ fully managed cloud solution:
- State-of-the-art hardware infrastructure: Diripro’s cloud resources reside on modern hardware, ensuring optimal performance and security.
- Cost Savings: Diripro avoided the need for significant investment in IT infrastructure and the recurring costs of upgrading equipment.
- Enhanced Security: The entire infrastructure is configured to meet Diripro’s specific data protection requirements, providing a high level of security.
- Scalability: Diripro can easily scale resources up or down based on business needs.
- Operational Efficiency: With the fully managed service offering, Diripro’s internal teams were freed from the burden of managing IT infrastructure, allowing them to focus on strategic business initiatives and growth.
- Predictable Costs: The clear pricing policy provided Diripro with cost predictability and no surprises, making budgeting easier and more accurate.
- Access to Expertise: Diripro benefited from the latest technology and our team’s expertise, ensuring they stayed ahead with cutting-edge solutions and best practices.
- Business Continuity: through the cloud backup and disaster recovery solutions, Diripro had robust measures in place to ensure business continuity and data protection.
- Ongoing support: Diripro received comprehensive 24/7 technical support, proactive monitoring, and regular performance reviews, ensuring ensured their cloud environment operated at peak performance, driving continuous business success and growth.