How Cloud Managed Services Can Solve Your Business IT Challenges

In today’s digital world, businesses of all sizes are constantly looking for innovative ways to optimize their business. Especially when it comes to information technology, as technology often plays a key role in competitiveness.

Cloud managed services have changed the game by offering organizations the ability to outsource their IT infrastructure and support to a trusted cloud service provider.

In this article, we explore the concept of cloud managed services, explore their benefits, highlights, and how they can drive growth and efficiency for businesses of all sizes.

What are Cloud Managed Services?

Cloud Managed Services refer to the practice of entrusting the management, maintenance, and security of IT infrastructure and applications to a specialized cloud service provider. This enables businesses to leverage the vast computing power, scalability, and flexibility of the cloud, while offloading the burden of infrastructure management and maintenance to experts in the field.

Cloud Service Offerings from Namtek Consulting Services

Namtek Consulting Services offers three types of cloud services, tailored to diverse business needs:

Shared Hosting (Fully Managed Cloud Services):

Our Shared Hosting model allows you to leverage our top-of-the-line equipment, with resources distributed based on your commitments. Benefit from excellent operational security, availability, and stability while enjoying a cost-effective solution that meets your business requirements.

Dedicated Hosting (Fully Managed Cloud Services):

Experience the greatest privacy and control with our Dedicated Hosting model. Your cloud environment will be isolated and dedicated solely to your organization. We take care of the complete implementation and management of your cloud services, ensuring optimal performance and seamless operations.

Colocation

For businesses seeking physical space within state-of-the-art data centers, our Colocation option is the perfect fit. Partnering with eStruxture, we provide scalable and reliable infrastructure to meet the needs of startups and large enterprises alike. Take advantage of this flexible solution and unlock unlimited growth potential.

How Managed Cloud Services Work?

As you may have noted, managed cloud services involve outsourcing the management, monitoring, and support of a company’s IT infrastructure and applications to a specialized service provider. Here’s a general overview of how managed cloud services work:

1. Assessment and Planning

The process begins with a thorough assessment of the company’s existing IT infrastructure, applications, and business requirements. The service provider collaborates with the client to understand their specific needs, goals, and challenges. Based on this assessment, a customized plan is developed to migrate, optimize, or manage the company’s IT environment in the cloud.

2. Migration and Deployment

If the company’s IT infrastructure is not already in the cloud, the managed cloud services provider facilitates the migration process. This typically involves transferring data, applications, and systems to the cloud environment. The service provider ensures a smooth transition by utilizing best practices, minimizing downtime, and managing potential risks.

3. Infrastructure Management

Once the infrastructure is in the cloud, the managed cloud service provider takes over the responsibility of managing and maintaining it. This includes overseeing servers, storage, networks, and other resources. They handle routine maintenance tasks, such as updates, patches, backups, and security measures, to ensure the infrastructure is secure, stable, and optimized for performance.

4. Application Management

In addition to infrastructure management, the service provider may also take charge of managing the company’s applications hosted in the cloud. This involves monitoring and maintaining the applications, ensuring they are running smoothly, optimizing performance, and troubleshooting any issues that arise. The provider may also offer support for application development, testing, and deployment, depending on the agreed-upon scope of services.

5. Security and Compliance

Managed cloud services providers prioritize the security of the cloud environment. They implement robust security measures to protect data, applications, and systems from unauthorized access, cyber threats, and data breaches. This includes implementing firewalls, encryption, access controls, and other security protocols. They also ensure compliance with industry regulations and standards, such as GDPR or HIPAA, depending on the client’s specific requirements.

6. Monitoring and Support

Continuous monitoring of the cloud infrastructure and applications is a critical aspect of managed cloud services. The provider utilizes monitoring tools and technologies to proactively detect and address any performance issues, security vulnerabilities, or potential bottlenecks. They provide ongoing support and respond to incidents, inquiries, and service requests in a timely manner, ensuring high availability and minimizing downtime.

7. Reporting and Optimization

Managed cloud services providers typically offer regular reporting and analytics to keep the client informed about the performance, usage, and cost of their cloud environment. This allows the client to make data-driven decisions, optimize resource allocation, and ensure cost efficiency. The service provider collaborates with the client to identify opportunities for improvement, scalability, and optimization of the cloud infrastructure and applications.

The specific details and scope of managed cloud services can vary depending on the provider and the client’s requirements.

When to Consider Cloud Managed Services?

When the complexity and demands of managing your IT infrastructure become overwhelming, it’s time to consider cloud managed services. If you find yourself struggling to keep up with the ever-changing technology landscape, experiencing frequent downtime or performance issues, or facing challenges in securing your data and complying with industry regulations, cloud managed services can be the solution you need.

Additionally, when your internal IT team is stretched thin, unable to focus on strategic initiatives due to routine infrastructure management tasks, it’s a clear sign that outsourcing to a specialized service provider is a smart move.

By entrusting the management, maintenance, and security of your IT infrastructure to experts in the field, you can optimize your IT resources, and unlock the full potential of your business.

Benefits of Managed Cloud Services

By choosing our cloud managed services, your business stands to gain several advantages:

Low Investment

Reduce the need for costly IT infrastructure investments. With our managed cloud services, you don’t have to worry about purchasing equipment every few years. We provide scalable and upgradeable resources, enabling you to focus your financial resources where they matter most—your core business.

Focus on Core Competencies

By partnering with a managed cloud service provider, companies can redirect their internal IT resources to focus on strategic initiatives and core competencies, instead of getting bogged down by routine infrastructure management tasks.

Scalability and Flexibility

Managed cloud services offer unparalleled scalability, allowing businesses to scale their infrastructure up or down based on demand. This ensures optimal resource allocation and cost efficiency, especially during peak periods or when faced with sudden growth.

Cost Savings

Compared to traditional “on-premises” implementations, cloud managed services offer a lower total cost of ownership (TCO). At Namtek Consulting Services, we maintain a transparent pricing policy, ensuring no surprises.

Enhanced Security

Cloud service providers invest heavily in advanced security measures, ensuring robust protection against cyber threats, data breaches, and other security vulnerabilities. This helps businesses stay one step ahead of potential risks and adhere to stringent compliance requirements.

Proactive Monitoring and Support

Managed cloud service providers offer 24/7 monitoring and support, providing real-time insights into the health and performance of your infrastructure. This proactive approach helps identify and address potential issues before they can impact business operations, ensuring maximum uptime and performance.

Key Considerations for Choosing a Managed Cloud Service Provider

Expertise and Experience: Look for a provider with a proven track record in managing diverse cloud environments and technologies. Assess their technical expertise, certifications, and industry partnerships to ensure they can meet your specific requirements.

Service Level Agreements (SLAs): Pay close attention to the SLAs offered by the provider, focusing on factors such as uptime guarantees, response times, and resolution metrics. These SLAs form the basis of your service expectations and should align with your business needs.

Security and Compliance: Evaluate the provider’s security protocols, data encryption practices, and adherence to industry-specific compliance standards. Robust security measures and compliance with regulations are paramount to safeguarding your sensitive data and maintaining customer trust.

Scalability and Future-readiness: Consider the provider’s ability to scale your infrastructure as your business grows. Ensure they offer flexibility in terms of resource allocation, application integration, and the ability to adopt emerging technologies to stay ahead in the rapidly evolving digital landscape.

Leveraging Managed Cloud Services for Growth and Efficiency

a) Cost Optimization: Managed cloud services provide a predictable cost model, eliminating the need for substantial upfront investments in hardware. This allows businesses to redirect their financial resources towards innovation, R&D, or expanding their market presence.

b) Business Continuity and Disaster Recovery: A reputable managed cloud service provider will have robust backup and disaster recovery mechanisms in place, ensuring minimal downtime and quick data restoration in the event of a disaster. This helps businesses maintain continuity and minimize the impact of unforeseen events.

c) Innovation: By partnering with a managed cloud service provider, organizations can leverage their expertise to drive innovation, accelerate time-to-market, and gain a competitive edge.

Conclusion: Managed Cloud Services

Unlock the full potential of your business with Namtek Consulting Services’ cloud managed services. Embrace the digital transformation era by outsourcing your IT infrastructure to a trusted partner. Benefit from improved efficiency, greater security, and cost savings while staying focused on your core competencies. Contact us today to explore how our tailored cloud solutions can revolutionize your business.

July 17, 2023/0 Comments/by Tatyana Vandich

Blog

SaaS Protection: The Ultimate Backup and Recovery Solution for Office 365 / Microsoft 365

The Importance of SaaS Data Protection

Data protection has become a critical aspect of any business’s operations in recent times. With the increasing dependence on digital technology, it is essential to ensure that your organization’s data is safe and secure from any form of loss or corruption. One of the most significant risks to data loss is through software-as-a-service (SaaS) applications. Hence, it is crucial to have a reliable and secure solution for protecting your organization’s data living in the cloud. In this article, we will explore a top-notch solution for SaaS data backup and recovery.

As an expert in data protection and backup solutions, Namtek Consulting Services has been cooperating with the leading cybersecurity and data backup company Datto (a Kaseya company) for over 20 years.

What is Datto SaaS Protection for M 365?

Datto SaaS Protection for M 365 is a cloud-to-cloud backup solution that provides comprehensive protection for your critical business data. It offers reliable backup and recovery services for all your M 365 applications, including Exchange, SharePoint, and OneDrive. This solution ensures that your data is always safe, secure, and easily recoverable in the event of a cyberattack, accidental deletion, or other data loss scenarios.

Office 365 underwent a rebranding on April 21, 2020, becoming Microsoft 365 (M365). The purpose of this rebranding was to highlight the expanded range of products and services offered by Microsoft, which now includes not only the core Microsoft Office software family but also encompasses cloud-based productivity tools and artificial intelligence features.

Why businesses need SaaS Protection for M 365

M 365 is a popular cloud-based software suite that’s used by millions of businesses worldwide. Since, Microsoft M 365 provides a reliable and robust platform for businesses to communicate, collaborate, and manage their data. However, many users assume that Microsoft automatically backs up all their data, but this isn’t always the case.

Microsoft’s backup policies only cover a limited range of scenarios, and they don’t guarantee complete data protection. In the event of data loss or corruption due to human error, malware, or ransomware attacks, businesses need a reliable backup solution to quickly recover their critical data. This is where our SaaS Protection for M 365 comes in. It provides an extra layer of protection that ensures your data is always safe, even if your primary M 365 data is compromised.

Features of SaaS Protection for M 365

The primary goal of SaaS Protection is to ensure that your organization’s data is always available and protected. The solution achieves this through a range of features that include automated backups, quick and easy recovery, and 24/7 monitoring. Automated backups are an essential aspect of data protection as they ensure that your data is backed up at regular intervals, minimizing the risk of data loss. The solution’s quick and easy recovery feature allows for fast recovery of data in the event of a data loss or corruption.

Another crucial feature of SaaS Protection is the 24/7 monitoring. The solution provides real-time alerts, ensuring that any anomalies are detected and resolved promptly. This feature is particularly important in the current cybersecurity landscape, where cyberattacks are increasingly sophisticated and unpredictable.

Thus, SaaS Protection for M 365 offers a range of features that make it an essential tool for any business that relies on M 365. These also include:

Automated Backups

Our SaaS Protection automatically backs up data in M 365 on a daily basis. This ensures that the backup data is always up-to-date, and businesses can quickly recover their data in the event of data loss or corruption.

Granular Recovery

With our SaaS Protection, businesses can quickly recover specific files, emails, or even individual items within emails. This granular recovery feature ensures that businesses can recover their critical data quickly and efficiently, minimizing downtime.

Comprehensive Reporting

SaaS Protection provides businesses with comprehensive reporting and monitoring tools to track their backup and recovery activities. This ensures that businesses can stay informed about their data protection status and quickly resolve any issues.

Easy Configuration & Highly Scalable

The solution is easy to configure, and you can start backing up your data in just a few clicks.

This SaaS Protection is also highly scalable, making it an ideal solution for organizations of all sizes. The solution is flexible, allowing organizations to choose the data protection options that suit their needs. The solution’s flexibility also extends to the recovery process, where organizations can recover data at the item level or the full account level.

Compliance

Our SaaS Protection for M 365 is fully compliant with GDPR, HIPAA, and other industry regulations. It offers advanced security measures and encryption protocols to ensure the safety and confidentiality of your data, as well as audit logs and reporting capabilities to help you meet compliance requirements. Additionally, as our partner, Datto provides regular updates and compliance assessments to ensure that their solution remains up-to-date with the latest regulations and standards.

Benefits of SaaS Protection for M 365

Here are some of the key benefits of our SaaS Protection for M 365:

Peace of Mind: With our SaaS Protection for M 365, you can rest assured that your data is always safe and secure, even in the event of a cyberattack or accidental deletion.

Rapid Recovery: In the event of a data loss, SaaS Protection for M 365 allows you to recover your data quickly and easily, minimizing downtime and productivity loss.

Cost-Effective: This SaaS Protection is a cost-effective solution for businesses of all sizes. It eliminates the need for expensive hardware or software, and it offers flexible pricing plans based on the number of users or the amount of data being backed up.

Scalable: Our SaaS Protection is a scalable solution that can grow with businesses as they expand. It can easily accommodate additional users and data, ensuring that businesses can continue to protect their critical data as their needs evolve.

Conclusion: SaaS Protection

In today’s digital age, data protection is critical for any business that relies on cloud-based software. Datto SaaS Protection for M 365 provides a reliable, comprehensive backup and recovery solution that ensures your critical data is always safe and secure. With automated backups, granular recovery options.

If you’re looking for a reliable and effective way to protect your SaaS data, we highly recommend this SaaS Protection. With over 20 years of experience in data protection, we can confidently say that it’s one of the best solutions in the market today. So why not give it a try and see for yourself how it can help protect your business from data loss?

If you would like to learn more about protecting your data, please contact us for an initial free consultation with our data protection experts.

June 29, 2023/0 Comments/by Tatyana Vandich

Blog

Streamline Your SME with IT Technologies: Expert Consulting and Systems Integration

As technology continues to advance at an unprecedented rate, it has become increasingly important for small and medium-sized enterprises (SMEs) to adopt new IT technologies to remain competitive in today’s fast-paced business world.

In Canada, SMEs are a critical component of the economy, accounting for over 90% of all businesses and employing more than 10 million people.

Small and medium-sized enterprises, commonly known as SMEs, are businesses that have a specific range of paid employees. A small business typically has between one to 99 employees, while a medium-sized business typically has 100 to 499 employees. On the other hand, large businesses are those with 500 or more paid employees, and they are not categorized as SMEs.

Importance of IT Technologies for SMEs in Canada: Insights and Statistics

According to a recent survey by the Canadian Federation of Independent Business (CFIB), 47% of Canadian SMEs identified IT and cybersecurity as a top concern for their business. The COVID-19 pandemic has accelerated the adoption of digital technologies in Canada, with many businesses turning to remote work, e-commerce, and other digital solutions.

According to a report by the Business Development Bank of Canada (BDC), in 2021, 51% of Canadian SMEs have an online presence, while 42% of them have an e-commerce website.

The report also found that the COVID-19 pandemic has accelerated the adoption of e-commerce among SMEs, with 60% of businesses that started selling online due to the pandemic, are planning to continue doing so after the crisis.

Overall, the report suggests that there is significant potential for Canadian SMEs to grow their businesses through e-commerce, but many still face challenges such as lack of technical expertise and resources.

A 2021 survey by the Business Development Bank of Canada (BDC), found that 76% of Canadian SMEs have increased their use of digital tools and technologies since the start of the COVID-19 pandemic.

This highlights the growing importance of IT technologies in today’s business landscape and the need for SMEs to invest in this area to stay ahead of the curve.

IT Business Solutions to Streamline Your Company

The importance of IT business solutions can’t be overstated as businesses adapt to the digital age. Businesses today rely heavily on technology for everything from customer relationship management to business process optimization to data security.

Our IT consulting firm specializes in helping SMEs in Canada to implement and integrate the latest IT technologies to help them stay ahead of the competition.

We offer a range of services to help businesses achieve their goals, including business system integration, cloud managed services, business continuity solution, ERP Solution, and EDI integration.

Our team of experts has years of experience working with businesses of all sizes and across a variety of industries, with a proven track record of delivering results.

We understand that each business is unique, and we work closely with our clients to develop customized solutions that meet their specific needs and budget.

What Are the Most Popular IT Services for Small and Medium Enterprises (SMEs)?

There are several popular IT services for Small and Medium Enterprises (SMEs), some of which are:

Business System Integration

As businesses grow, they often end up with a variety of different software business systems like ERP/CRM or homegrown systems, which can make it challenging to manage data and streamline operations. With our business system integration service, we help clients consolidate their systems and ensure that data flows seamlessly between different software applications. This can help businesses reduce inefficiencies and eliminate the need for manual data entry, which saves time and money.

USEFUL: How to Optimize Your Business Processes with Magic xpi Integration Platform

ERP Solution

Enterprise resource planning (ERP) software is an essential tool for businesses of all sizes.

erpWizard is a complete and versatile ERP solution designed to cater to the needs of small and mid-sized businesses. Our cloud-based software is flexible and customizable, making it an affordable high-tech solution for businesses looking to streamline processes, improve efficiency, and increase profitability.

Our core modules include:

accounting
inventory
sales
and purchases

While our add-on modules provide additional functionality, such as project management, product lifecycle management, and mobile warehouse management.

With erpWizard, businesses can easily collaborate, manage projects, and optimize product development, while tracking inventory and shipments in real-time.

Our mobile and web-based solution ensures that businesses can access erpWizard from anywhere and at any time, making it a valuable addition to any business looking to optimize and streamline their operations.

Cloud Managed Service

As businesses increasingly rely on cloud-based solutions, it’s essential to have a robust cloud managed service in place.

Our Cloud Managed Services provide a comprehensive range of solutions to improve the efficiency and reliability of a company’s IT infrastructure. As a managed cloud service provider, we offer personalized best-of-class cloud services tailored to any business requirement.

Our cloud services include:

With our services, companies can save on IT infrastructure investment costs while freeing up valuable time to focus on business development. Our pricing policy offers transparency and flexibility, with the ability to scale up or down to accommodate business needs. Our professional team of architects and systems engineers will take care of your project from the initial phases to the go-live, providing a fully managed service and ensuring reliability through guaranteed Service Level Agreements (SLAs).

E-commerce integration

E-commerce integration is a crucial aspect of any modern online store. Our e-commerce integration services enables the automatic exchange of data between your online store and your internal ERP/CRM systems.

By using advanced integration technologies, we provide a stable, secure, and scalable solution for bi-directional data transfer. Our fully managed e-commerce integration service eliminates the need for manual data entry, providing an automated system that connects your e-commerce store with your back-end ERP/CRM.

With our solution, you can quickly and efficiently set up data exchange with your ERP system, even before launching your online store or expand the possibilities of your existing integration.

By automating key business processes, we ensure that your clients always have the latest order status and inventory information, providing a seamless experience for both you and your customers.

Achieve Long-Term Success: Invest in the Latest IT Technologies with Our Help

If you’re an SME in Canada looking to take your business to the next level with the latest IT technologies, contact us today to learn more about our services and how we can help you achieve your goals. With our expertise and commitment to excellence, we can help you stay ahead of the competition and achieve long-term success.

March 13, 2023/0 Comments/by Tatyana Vandich

Blog

How to Improve Your Business Outcomes with ERP and CRM Integration

Integrating Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems can bring numerous benefits to business. In this article, we’ll explore the reasons why companies need ERP and CRM integration.

What is ERP and CRM?

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are two critical business systems used by companies to manage and optimize their operations.

ERP is a comprehensive software solution that helps organizations manage their core business processes, including finance, procurement, human resources, and supply chain management. It provides a single, centralized view of all data and processes, enabling organizations to make informed decisions and improve their efficiency.

On the other hand, CRM is a software solution that helps organizations manage their interactions and relationships with customers. It provides a centralized view of customer data, including sales, marketing, and support activities, enabling organizations to better understand their customers and improve the customer experience.

By combining the capabilities of ERP and CRM, organizations can drive better business outcomes and gain a competitive advantage.

It is important to note that some software manufacturers have included CRM capabilities and features within their ERP software to have the best of both worlds.

What is CRM and ERP Integration?

CRM and ERP integration refers to the process of connecting these two business systems. The goal of this integration is to provide a single, centralized view of all customer and business data, allowing companies to make informed decisions and improve their operations.

By integrating their CRM and ERP systems, organizations can eliminate data duplication, improve data accuracy, and streamline their processes. CRM and ERP integration enables organizations to automate workflows, synchronize customer and business data.

Example of ERP and CRM Integration

For example, NetSuite is a powerful system that can automate and optimize many of a company’s business processes. However, it can be even more powerful when integrated with other ERP and CRM systems.

When NetSuite is integrated with an ERP system such as SAP, it can provide a seamless flow of information between the two systems. This may include finance, supply chain, and inventory management. In addition, integrating NetSuite with a CRM system such as Salesforce can provide a unified view of customer data, allowing you to manage sales, marketing, and customer service more effectively.

In addition, integration can also automate the flow of data between systems, eliminating the need for manual data entry, reducing errors and saving time. This can lead to a more efficient and effective workflow, improving the bottom line of the business.

Benefits of ERP and CRM Integration

By combining the capabilities of CRM and ERP, companies can gain a competitive advantage and drive better business outcomes.

Improved data accuracy and consistency

Integrating ERP and CRM systems provides a single source of truth for customer and operational data. This leads to improved data accuracy and consistency, which can drive better decision-making and increased operational efficiency.

Enhanced customer experience

By integrating customer data from the CRM system into the ERP system, organizations can gain a more comprehensive view of their customers, including their purchasing history, preferences, and interactions with the company. This information can be used to improve the customer experience by providing more personalized service and offerings.

Increased operational efficiency

Integrating ERP and CRM systems can help organizations streamline their operations by eliminating manual data entry and reducing errors. Automating workflows and data transfer between systems can also reduce the time and resources required to complete tasks, freeing up employees to focus on other tasks.

Better sales and marketing alignment

Integrating ERP and CRM systems allows sales and marketing teams to share information and collaborate more effectively. Sales teams can access customer data from the CRM system, including lead and opportunity information, and use it to inform their sales strategy. Marketing teams can use the data from the ERP system to better understand customer behavior and improve their marketing efforts.

Improved financial reporting

Integrating ERP and CRM systems provides a comprehensive view of financial and customer data, making it easier for companies to generate financial reports and analyze their performance. This can help organizations make more informed decisions and improve their financial performance.

Streamline Operations with Magic xpi: The Ultimate Solution for ERP and CRM Integration

One of the best solutions for integrating ERP and CRM systems is Magic xpi. Magic xpi is an integration platform that allows companies to easily connect and integrate multiple systems, including ERP and CRM. With Magic xpi, companies can automate workflows, synchronize data between disparate business systems, and integrate with a wide range of applications, databases, and systems.

USEFUL READING: Magic xpi Integration Platform: The Best Fit for Enterprise Data Integration

Magic xpi offers a visual drag-and-drop visual interface, allowing users to easily build and manage integrations without needing to write code. Additionally, Magic xpi offers pre-built connectors, making it easier and faster to integrate systems. By using Magic xpi, organizations can improve their operational efficiency, streamline their processes, and drive better business outcomes.

What is the Most Widely Used ERP Systems?

Some of the most popular Enterprise Resource Planning (ERP) systems include:

SAP ERP

SAP is one of the largest ERP providers in the world, SAP ERP, SAP Business One, and SAP S/4HANA offers a comprehensive solution for managing core business processes.

Oracle ERP

Oracle provides a suite of ERP solutions such as Oracle NetSuite, Oracle Fusion Cloud ERP, Oracle JD Edwards including financials, procurement, and supply chain management, to help companies manage their operations.

Microsoft Dynamics ERP

Microsoft Dynamics ERP offers a range of solutions for small, medium, and large organizations, including finance, supply chain management, and human resources.

Infor ERP

Infor provides a range of industry-specific ERP solutions to help organizations manage their operations and gain a competitive advantage.

What is the Most Popular CRM?

Some of the most popular Customer Relationship Management (CRM) systems include:

Salesforce CRM

Salesforce is a leading CRM system that provides a comprehensive view of customer interactions and helps organizations manage their sales, marketing, and customer service activities.

Hubspot CRM

Hubspot is all-in-one CRM solution that helps organizations manage their customer interactions and improve the customer experience.

SugarCRM

A flexible CRM software that can be customized to fit the needs of any business.

Zoho CRM

Zoho is a cloud-based CRM solution that provides a range of sales, marketing, and customer service capabilities to help organizations manage their customer relationships.

Pipedrive CRM

Pipedrive is a sales-focused CRM solution that helps organizations manage their sales processes and improve their productivity.

These are just a few examples of the most popular business systems. Organizations must choose the system that best suits their needs and fits within their budget.

Conclusion: How to Improve Your Business Outcomes with ERP and CRM Integration

At Namtek Consulting Services, we offer comprehensive business systems integration services to help organizations improve their operations and drive better business outcomes. Our team of experts has extensive experience integrating ERP and CRM systems, as well as other critical systems and applications.

Our integration solutions are designed to meet the unique needs of each organization and can be customized to fit their specific requirements.

We use the latest integration tools and technologies, including Magic xpi, to ensure a smooth and seamless integration process.

February 6, 2023/by Tatyana Vandich

Blog

Microsoft 365 – How to Increase Security

Almost every day we hear about new phishing scams or ransomware attacks affecting both small and large businesses. We have seen examples of organizations from all verticals including government institutions, education establishments, healthcare organizations, banks, and manufacturing companies, all suffering from security and cyber-attacks.

Many users have already learned to recognize some of these threats, however, as statistics show, the risk of computer hacking is very high. Especially the risks have increased in the last few years when the remote work has become a new reality for many companies. More and more companies are using cloud apps, one of the most popular is Microsoft 365.

Many people including business professionals, believe and think that they are completely protected with Office 365 Advanced Threat Protection (ATP) which is integrated with OneDrive, SharePoint Online, Exchange Online. They believe their email is protected from various malicious links and viruses. However, reality shows that standard ATP does not provide protection for the entire Microsoft package, and companies may be vulnerable to cyber-attacks.

Our fully integrated SaaS solution for Microsoft 365 applications provides the necessary additional layer of security and guarantees for a complete protection.

This SaaS solution protects your business by proactively detecting and neutralizing zero-day threats across all Microsoft 365 products.

Day Zero (also known as 0-day) is a computer software vulnerability previously unknown to the software or antivirus vendors.

Why are ATP Solutions Not Enough for Total Security protection?

As the number of cyber threats grows, organizations need solutions that go beyond the basic email filtering and malware scanning that standard ATP provides. Businesses remain vulnerable to attacks due to the inadequate threat detection rate of most ATP software. As previously stated, zero-day attacks are the most dangerous since they are those that never been detected before. Almost every day, new zero-day threats emerge, and hackers are sophisticated enough to exploit attack vectors beyond email.

SaaS Data Protection for Microsoft 365

SaaS Protection for Microsoft 365 can quickly detect unknown malware, thereby helping to close threat protection gaps.

This SaaS protection solution was developed by security experts to prevent zero-day threats and proactively protect against malware, phishing, and corporate email compromise targeting all Microsoft 365 suites.

Detection of New and Unknown Threats

Cyber threats may be detected by traditional email security solutions, but they do not detect new threats that have not yet been discovered.

Our SaaS solution has been designed from the ground up to detect zero-day threats as quickly as possible. Thus, this solution provides an additional layer of protection against cyber threats for your business.

Unlike other solutions that simply scan for known security threats and let unknown ones through, our solution is based on the latest technology that detects unknown threats by analyzing the contents of a secure email, chat, or document.

Ensure Data Security in SaaS

With our SaaS security solution, you can protect your business-critical Microsoft 365 data and filter spam effectively.

The threat of cybercrime extends far beyond phishing emails. That’s why we can keep all your data secure, even outside of email. Our SaaS security solution can protect you from ransomware, malware, phishing, and corporate email compromise anywhere in the Microsoft 365 suite, including OneDrive, SharePoint, and Teams.

Moreover, we can protect your inbox even if there is no malware infected with our spam filter by removing annoying and inappropriate emails.

Get Detailed Monitoring and Clear Reporting on Your Threats.

Often, companies cannot understand why a threat has been flagged because traditional ATP solutions have complex scoring models and confusing reporting metrics are difficult for users to understand.

Our SaaS protection solution provides detailed yet user-friendly reports and explanations about stopped threats.

Benefits of a SaaS Security Solution

There are many benefits to using our SaaS data protection solution.

A simple and reliable protection solution for all Microsoft 365 apps.
Easy deployment and management.
Get superior, quality support powered by Datto, the leader in enterprise security and data protection technologies.

The Best Fully Integrated Cloud Security Solution for Your Cloud-Based Applications and Data

All your cloud data will be protected not only from common data loss scenarios but also from unknown cyber threats thanks to comprehensive detection, protection, and recovery.

Our solution is part of a fully integrated suite that scans Microsoft 365 for malicious cyber threats and provides complete protection with daily backups and flexible, fast recovery.

For more information about this solution, or to schedule a free consultation, please contact us.

June 15, 2022/0 Comments/by Tatyana Vandich

Blog

Business Process Automation: How to Automate Business Processes in a Company and its Goals

May 24, 2022/by Tatyana Vandich

Blog

Technology Trends that Influence the Digital Transformation of SMEs

Valuable IT Solutions for Business

It’s no secret that the use of up-to-date IT technologies ensures the rapid development of companies.

This allows businesses to optimize their costs and increase the return on investment (ROI) in digital technologies. So, what technologies should you pay attention to? What IT trends will influence the development of business in 2022?

The Most Promising Technologies for Businesses in 2022

Every year, the technology research and consulting company Gartner creates a list of the most promising IT trends that can be useful for business development.

The list of IT trends for 2022 includes 12 different technology areas that, according to the company, will affect the development of business.

The following technologies are on the list of the top strategic technology trends.

Data Fabric
Cybersecurity Mesh
Privacy-Enhancing Computation
Cloud-Native Platforms
Composable Applications
Decision Intelligence
Hyperautomation
AI Engineering
Distributed Enterprise
Total Experience
Autonomic Systems
Generative AI

Some of the above technologies are already used in some companies but hardly heard of it.

Many small and medium-sized companies are unable to keep up with rapidly developing new technologies. However, focusing on trends, we can advise on the development of which technologies you should start the digital transformation of your business.

From the list above, there are 2 main IT solutions that really have a big impact on business development, and are important for SMEs. These are Cloud-Native Platforms and Hyper automation. Let’s explore in more details each one of these technologies.

Cloud-Native Platforms

Cloud technologies have been in trend for several years, but in 2022 they will be even more widely used among businesses of any size.

The Lift-and-shift cloud migration trend, which involves moving legacy workloads and hosting them in the cloud, will continue, but there will be a significant increase in the proportion of services and applications built natively in the cloud infrastructure. This will provide companies with flexible, reliable, and fast resource exploitation.

According to Gartner, more than 95% of new digital initiatives will be built on cloud-native platforms by 2025, up from less than 40% in 2021.

Thus, more and more companies are using the Cloud Only approach when building their IT infrastructure.

They are able to completely abandon the deployment of local data centers through cooperation with cloud service providers.

Moreover, there are many benefits for companies when they not only host their resources in the cloud but also outsource their IT infrastructure to a cloud service provider such as Namtek Consulting Services.

What are Managed Cloud Services?

A managed cloud service is defined as outsourcing IT infrastructure and its support to a third-party provider.

The company’s cloud environment will be monitored, secured, and maintained by the service provider for improved business efficiency.

Namtek Consulting Services provides personalized managed cloud services tailored to the needs of any business.

Dedicated Hosting

Dedicated hosting consists of an isolated environment (private cloud) dedicated to one client.

With this cloud model, the client receives a fully-managed cloud service package, including a dedicated cabinet, hardware, implementation, and managed cloud services.

Shared Hosting

Shared hosting is Managed Cloud Services. Customers can use our equipment, and resources will be allocated according to their commitments. Shared hosting is an affordable business model that offers excellent operational security, availability, and stability.

Colocation

The colocation option enables our customers to rent space in a state-of-the-art data center that is hosted by our partner (eStruxture).

Hyperautomation

The goal of hyperautomation is to discover, validate, and automate as many business and IT processes as possible.

To accomplish this, it is necessary to use a variety of technology tools and platforms, such as RPA (Robotic process automation), low-code platforms, and process mining tools.

Thus, this is a trend towards automating the maximum number of business processes. Through automation, companies can significantly increase their profitability by reducing the influence of the human factor and making the business more stable.

Hyperautomation provides an opportunity to reduce headcount by automating many of the workflows that were previously performed by employees. Thus, automation frees up company resources, helping them focus on more complex or strategic tasks, which helps companies to be more efficient and agile.

Hyperautomation: Start with Systems Integration

However, if you face reality, many medium and small enterprises are still far from hyperautomation. Many companies are just starting out with basic process automation. This is reflected in the increasing demand for business systems integration.

System integration is an automated process whereby “heterogenous” business systems such as ERP, CRM, databases, or accounting applications can interact with each other in real-time.

Most often, companies need to integrate CRM and ERP systems, as these are two fundamental systems with a lot of constantly changing data.

Synchronization between ERP and CRM is necessary to obtain an automatic exchange of information between all departments of the enterprise.

Systems integration significantly increases the efficiency of the enterprise, the decision-making process.

Data Flow Automation with Magic xpi

Magic xpi is an integration platform that offers a complete solution for automating the flow of data between any business system. This integration platform can integrate all your business systems on-premises, on the cloud, or in a hybrid environment.

Magic xpi includes over 100 ready-to-use connectors to all common IT systems, as well as many certified connectors for branded ERP/CRM systems such as JDE, SAP, Dynamics AX, Oracle, SharePoint, IBM, Google, and more. This allows performing integration process s quickly and reliably.

To learn more about integration read our blog: Systems integration platform to improve business performance

Conclusion: Digital Transformation of SMEs

Companies need digital transformation to stay competitive. Start with business process automation and increase productivity by connecting CRM and ERP systems.

You can take advantage of our over 21 years of experience in integration and advanced technologies.

February 11, 2022/by Tatyana Vandich

Blog

1. SaaS ERP Software

SaaS ERP is one of the forms of using ERP Software (Enterprise Resource Planning) when an ERP system is installed not locally on an organization’s server or a user’s computer, but in the data center of an ERP provider. End-users of the company gain access to SaaS ERP and fill it with their data via the Internet.

ERP SaaS solution does not require initial investments, as SaaS (software as a service) is a subscription service based on monthly payments.

A state-of-the-art SaaS ERP solution, such as erpWizard, allows a company to integrate all of its business modules into one software system and provides ongoing maintenance and updates to keep the system up to date.

2. eCommerce and Online Marketplaces

Now, everyone is used to shopping online. Companies have realized that to increase sales and attract more customers, they need to not only operate their own online store but also expand sales channels, through online marketplaces such as Amazon, eBay, Walmart, Alibaba.com and the list goes on.

In today’s e-commerce software market, there are many platforms for building an online store. The most popular e-commerce platforms for building an online store are:

3. EDI Web Service and EDI Fully Managed Services

The use of EDI technology is already standard business practice. Electronic communication with trading partners via EDI is faster, cheaper, and more reliable than exchanging commercial information via paper or email. That is why EDI remains one of the most demanded IT services in the business.

Web EDI is one of the most popular solutions among small and medium-sized companies for the exchange of business documents with a trading partner in electronic form.

This EDI service does not require signing a contract, and you can start exchanging documents with your business partner within an hour.

Find out more about EDI Web Service here

The second most popular EDI service is a fully managed EDI service. This EDI translation and communication services for companies of all sizes and industries. All EDI file conversions are performed on our end, thus, you do not need to install software or hardware on your premises or hire any in-house EDI specialists.

Find out more about Fully manages EDI Service here

Integration Services

Integration of software systems is the unification of different systems and applications into a single environment for the constant exchange of data between systems.

The purpose of the integration is that the data that the user enters into one system is automatically transferred to another. For example – integration of ERP with an online store, or EDI integration with ERP.

If you are interested in systems integration, contact us for a free consultation.

Our company is a successful system integrator. Using our unique Magic xpi integration platform, we carry out integration projects of any complexity.

December 15, 2021/0 Comments/by Tatyana Vandich

Blog

Private Cloud, Public Cloud, and Managed Cloud Service: What it is, Effective Strategies & Benefits

These days many companies use managed cloud services to ensure that enterprise applications function optimally in a secure environment. This partnership between the company and the managed cloud service provider (called sometimes MSP or MCSP), ensures faster and more profitable achievement of business goals.

What is a Private Cloud?

A private cloud is an IT infrastructure dedicated to a single business or organization. There are several options for the physical location of a private cloud:

On-site (that is, physically located on the territory of the company).
Hosted by a third-party service provider (Data Center).

Thus, a private cloud is special in that all hardware and software are dedicated exclusively to one organization, and services and infrastructure are maintained on a private network.

What is a Public Cloud?

The public cloud is often used for test and development environments, online office applications, storage, and web-based email.

The public cloud is the type of cloud computing deployment where many companies share the same hardware, storage, and network devices at the same time. Public Cloud is provided by third-party providers such as Amazon or Microsoft Azure over the public Internet.

Is a Private Cloud More Secure Than a Public Cloud?

A private cloud is definitely safer than a public cloud, however, a company or managed cloud service provider must ensure that the security system is reliable and up-to-date in order to take advantage of the benefits of a private cloud.

A private cloud provides many levels of security. First, private clouds are limited to specific physical machines, which makes physical security easier. They are located behind a firewall and accessible over private secure network connections such as a Secured VPN tunnel and not over the public Internet.

What is Managed Cloud Service?

Using a private cloud gives businesses greater control and security but requires a higher level of IT skills to manage. Therefore, many companies are turning to a Managed private cloud model that is operated by a third-party provider.

With managed cloud services, the company outsources the management, maintenance, and optimization of its IT infrastructure to a third-party cloud service provider. In this way, the third-party provider delivers all the necessary equipment and provides maintenance, support, and expertise.

According to most IT decision-makers, using the services of a managed cloud service provider is the best way to keep your cloud resources running efficiently and get a maximum Return on Investment (ROI).

If you want to learn more about Managed Cloud Services, click here.

Managed Services to Achieve Your Business Goals

Managed cloud services are an important step towards digital transformation and have many benefits. The service provider allows companies to more efficiently run workloads such as Oracle, SAP, or Dynamics and provides the following:

Full control improved security.
Easily predictable IT resource costs.
Optimizes the performance of workloads.
Improves business continuity and disaster recovery
Increases the speed of application updates.
Eliminates the need for equipment maintenance.
Improves customer service.
Allows you to release and reorient staff to more meaningful work, and in the absence of the necessary IT specialists, eliminates the need to hire new additional staff.
Reduces the capital costs of the enterprise.

All these benefits of managed cloud services allow the business to achieve its strategic goals faster and easier.

NEXT STEPS:

For more information, please visit our EDI2XML Managed Cloud Services web page.

Request Managed Cloud Services Price here

Need to talk with IT specialist? Fill out the form here and our representative will get back to you shortly.

August 31, 2021/0 Comments/by Tatyana Vandich

Blog

Why You Should Always Backup Your Google G Suite?

The global business trend is that more and more companies are migrating data to the cloud and using SaaS, cloud-based office suite, and applications such as G Suite of Google (G Suite Business, Enterprise, and G Suite for Nonprofits, G Suite for Education). Most often, management makes such a decision as part of an integrated approach to improve the overall performance of the business. This approach became very common, especially due to the worldwide pandemic spread of COVID-19, and the need to work remotely; large number of employees started working from home, outside of a traditional office environment.

What is G Suite?

G Suite or “Google Suite” official name – Google Workspace. This is a set of cloud services, productivity and collaboration tools and apps, provided by Google for all kind of businesses be it a startup, a new business of any size: small and medium-sized businesses, and large enterprises.

What is G Suite used for?

Google Workspace Apps makes collaboration simple and effective; G Suite provides a powerful solutions for four main types of tasks:

Collaboration:

Google Docs – the possibility of co-editing texts in real-time
Google Sheets – multifunctional sheets editor
Google Forms – to create custom forms for surveys and questionnaires.
Google Slides – allows collaboration on presentations.
Google Keep – storing and organizing notes.
Google Sites – to create high-quality sites for team, project, or event.
Google Apps Script – to create custom solutions for special business needs.

Communication:

Gmail – professional email
Google Calendar – shared calendars for planning teamwork
Google Chat / Meet — A chat and video meeting service

Storage and retrieval:

Google Drive – secure data storage in the cloud, file sharing and synchronization
Google Cloud Search is an efficient way to find content across G Suite services.

Control:

Google Admin Console – manage user, device, and security settings
Google Vault – retain, hold, search, and export users’ Google Workspace data.
G Suite Work Insights – statistics related to employee actions and their collaboration.

Data in G Suite is Not Automatically Protected

Many business owners think that traditional best practices like data backups are outdated.

They mistakenly believe that a SaaS application such as Google Workspace is always available, guarantees data security, and does not require backups.

Incredibly, 1 in 3 companies reports data loss in cloud-based applications. This means the loss of potentially hundreds of work hours.

What is the main reason for data loss? End-user error. Other common reasons:

Ransomware/cryptoviruses attacks. They work in a similar way: they encrypt important documents and files and demand a ransom.
Malicious activity of end-users.
Operational errors such as accidental overwriting of data.
Loss of data due to canceled account subscription
Errors of external applications (data corruption due to synchronization or overwriting)

According to Google Cloud Blog, “Now more than 5 million paying businesses are using G Suite. In the past year alone, 1 million new customers have signed up for G Suite”.

Thus, companies using G Suite should not ignore the risks of data loss. Remember that backups are just as important in the cloud as they are in traditional on-premises IT systems.

Few people pay attention, but even G Suite Administrator Help: https://support.google.com recommends Third-Party Backup because “You have a limited time from when the data was permanently deleted to restore files and messages. After that, the data is gone forever.”

An independent third-party SaaS backup solution is the best way to protect your business from data loss.

Google Vault is not a backup solution

Vault is information governance and eDiscovery tool for Google Workspace. However, Google Vault is not a backup solution even if Google Vault has primitive recovery capabilities, but it does not protect against:

Data loss due to a ransomware attack.

If your company has been attacked by ransomware, Google will not allow you to roll-back data to an exact time before the ransomware attack. Thus, you will lose your critical and valuable business data and no guarantees the same attack in the future.

Data loss due to permanent deletion of data.

If the end-user or administrator deletes data permanently, the files can only be recovered for a short period of time. Therefore, practice shows that searches for an accidentally deleted file do not occur immediately. It often happens that it takes a long time before the loss of important information is discovered. Moreover, administrators do not have the control they need, Vault restores all information deleted in the last 25 days.

Wasted time to recover files.

The time it takes to recover data from the cloud may take longer than you expected. This can negatively affect all business processes and lead to financial losses for the company. Keep in mind that recovering lost data can take up to several weeks.

Data loss due to inactive licenses.

You can only access G Suite data with an active G Suite license. Thus, inactive, or de-initialized user data is permanently deleted and cannot be rolled back. This often leads to the loss of important data when changing employees.

What is SaaS protection?

SaaS Protection is a backup solution to help ensure that businesses using Google Workspace can access, control, and protect their Google G Suite data.

Our company Namtek Consulting Services provides the leading G Suite backup solution for MSPs. Our SaaS Protection for G Suite is a reliable cloud-to-cloud backup solution for storing a copy of your SaaS application data in Datto’s Cloud.

Why companies need SaaS Protection for G Suite?

Reliable backup

A company that uses G Suite must have complete confidence that their data is protected with a reliable solution designed to reduce risks and quickly manage backups.

Automatic continuous backup of Gmail, calendar, contacts and shared drives
Simple and fast connection
Flexible storage retention options to suit individual customer needs.
Flexible storage options according to individual customer needs.

Fast and easy recovery

Fast recovery or export of data for a specific required period.
Rapid recovery of individual objects or entire accounts while preserving associated records and folder structure.
Ability to restore data from one G Suite user account to another.
Keeping inactive G Suite user data with SaaS Protection for as long as you need it.
Ability to export all accounts or specific items to standard file formats.

Protect Your Google G Suite Data with the best third-party backup solutions

If for some reason you have lost some G Suite data, this means not only a loss of data but also a loss of time and money for the recovery of valuable information. Unfortunately, without additional SaaS Data protection, it is not always possible to restore it.

Moreover, your company’s reputation and relationships with customers and business partners can be compromised.

As a cloud solutions provider, we offer enterprises an efficien

January 25, 2021/by Tatyana Vandich