Top 3 Popular IT Business Solutions for SMEs

During the pandemic in 2020 and 2021, business leaders began to actively explore new IT solutions to improve business processes in their companies.

Managed cloud services that mean outsourcing IT infrastructure and SaaS solutions have become especially popular over the recent period. They lead to positive change for companies of all sizes, such as:

Cloud Services
  • Overall efficiency. Improving the business processes of the company.
  • Security. Data is stored in a data center with a multi-level access control system and backup.
  • Savings on equipment. There is no need to purchase and update server hardware, as well as the minimum requirements for the devices on which users use the SaaS applications.
  • Possibility of saving on internal IT staff.
  • Mobility. Access to software from any device, as well as the lack of territorial binding.

Below are some of the most popular IT solutions that companies have used in recent years:

1. SaaS ERP Software

SaaS ERP is one of the forms of using ERP Software (Enterprise Resource Planning) when an ERP system is installed not locally on an organization’s server or a user’s computer, but in the data center of an ERP provider. End-users of the company gain access to SaaS ERP and fill it with their data via the Internet.

ERP SaaS solution does not require initial investments, as SaaS (software as a service) is a subscription service based on monthly payments.

A state-of-the-art SaaS ERP solution, such as erpWizard, allows a company to integrate all of its business modules into one software system and provides ongoing maintenance and updates to keep the system up to date.

2. eCommerce and Online Marketplaces

Now, everyone is used to shopping online. Companies have realized that to increase sales and attract more customers, they need to not only operate their own online store but also expand sales channels, through online marketplaces such as Amazon, eBay, Walmart, Alibaba.com and the list goes on.

In today’s e-commerce software market, there are many platforms for building an online store. The most popular e-commerce platforms for building an online store are:

3. EDI Web Service and EDI Fully Managed Services

The use of EDI technology is already standard business practice. Electronic communication with trading partners via EDI is faster, cheaper, and more reliable than exchanging commercial information via paper or email. That is why EDI remains one of the most demanded IT services in the business.

Web EDI is one of the most popular solutions among small and medium-sized companies for the exchange of business documents with a trading partner in electronic form.

This EDI service does not require signing a contract, and you can start exchanging documents with your business partner within an hour.

EDI Web Services

Find out more about EDI Web Service here

The second most popular EDI service is a fully managed EDI service. This EDI translation and communication services for companies of all sizes and industries. All EDI file conversions are performed on our end, thus, you do not need to install software or hardware on your premises or hire any in-house EDI specialists.

Find out more about Fully manages EDI Service here

Integration Services

Integration of software systems is the unification of different systems and applications into a single environment for the constant exchange of data between systems.

The purpose of the integration is that the data that the user enters into one system is automatically transferred to another. For example – integration of ERP with an online store, or EDI integration with ERP.

If you are interested in systems integration, contact us for a free consultation.

Our company is a successful system integrator. Using our unique Magic xpi integration platform, we carry out integration projects of any complexity.

Contact us for a free consultation.

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These days many companies use managed cloud services to ensure that enterprise applications function optimally in a secure environment. This partnership between the company and the managed cloud service provider (called sometimes MSP or MCSP), ensures faster and more profitable achievement of business goals.

What is a Private Cloud?

A private cloud is an IT infrastructure dedicated to a single business or organization. There are several options for the physical location of a private cloud:

  • On-site (that is, physically located on the territory of the company).
  • Hosted by a third-party service provider (Data Center).

Thus, a private cloud is special in that all hardware and software are dedicated exclusively to one organization, and services and infrastructure are maintained on a private network.

What is a Public Cloud?

The public cloud is often used for test and development environments, online office applications, storage, and web-based email.

The public cloud is the type of cloud computing deployment where many companies share the same hardware, storage, and network devices at the same time. Public Cloud is provided by third-party providers such as Amazon or Microsoft Azure over the public Internet.

Is a Private Cloud More Secure Than a Public Cloud?

A private cloud is definitely safer than a public cloud, however, a company or managed cloud service provider must ensure that the security system is reliable and up-to-date in order to take advantage of the benefits of a private cloud.

A private cloud provides many levels of security. First, private clouds are limited to specific physical machines, which makes physical security easier. They are located behind a firewall and accessible over private secure network connections such as a Secured VPN tunnel and not over the public Internet.

What is Managed Cloud Service?

Using a private cloud gives businesses greater control and security but requires a higher level of IT skills to manage. Therefore, many companies are turning to a Managed private cloud model that is operated by a third-party provider.

With managed cloud services, the company outsources the management, maintenance, and optimization of its IT infrastructure to a third-party cloud service provider. In this way, the third-party provider delivers all the necessary equipment and provides maintenance, support, and expertise.

According to most IT decision-makers, using the services of a managed cloud service provider is the best way to keep your cloud resources running efficiently and get a maximum Return on Investment (ROI).


If you want to learn more about Managed Cloud Services, click here.


Managed Services to Achieve Your Business Goals

Managed cloud services are an important step towards digital transformation and have many benefits. The service provider allows companies to more efficiently run workloads such as Oracle, SAP, or Dynamics and provides the following:

  • Full control improved security.
  • Easily predictable IT resource costs.
  • Optimizes the performance of workloads.
  • Improves business continuity and disaster recovery
  • Increases the speed of application updates.
  • Eliminates the need for equipment maintenance.
  • Improves customer service.
  • Allows you to release and reorient staff to more meaningful work, and in the absence of the necessary IT specialists, eliminates the need to hire new additional staff.
  • Reduces the capital costs of the enterprise.

All these benefits of managed cloud services allow the business to achieve its strategic goals faster and easier.

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For more information, please visit our EDI2XML Managed Cloud Services web page.

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The global business trend is that more and more companies are migrating data to the cloud and using SaaS, cloud-based office suite, and applications such as G Suite of Google (G Suite Business, Enterprise, and G Suite for Nonprofits, G Suite for Education). Most often, management makes such a decision as part of an integrated approach to improve the overall performance of the business. This approach became very common, especially due to the worldwide pandemic spread of COVID-19, and the need to work remotely; large number of employees started working from home, outside of a traditional office environment.

What is G Suite?

G Suite or “Google Suite” official name – Google Workspace. This is a set of cloud services, productivity and collaboration tools and apps, provided by Google for all kind of businesses be it a startup, a new business of any size: small and medium-sized businesses, and large enterprises.

What is G Suite used for?

Google Workspace Apps makes collaboration simple and effective; G Suite provides a powerful solutions for four main types of tasks:

Collaboration:

  • Google Docs – the possibility of co-editing texts in real-time
  • Google Sheets – multifunctional sheets editor
  • Google Forms – to create custom forms for surveys and questionnaires.
  • Google Slides – allows collaboration on presentations.
  • Google Keep – storing and organizing notes.
  • Google Sites – to create high-quality sites for team, project, or event.
  • Google Apps Script – to create custom solutions for special business needs.

Communication:

  • Gmail – professional email
  • Google Calendar – shared calendars for planning teamwork
  • Google Chat / Meet — A chat and video meeting service

Storage and retrieval:

  • Google Drive – secure data storage in the cloud, file sharing and synchronization
  • Google Cloud Search is an efficient way to find content across G Suite services.

Control:

  • Google Admin Console – manage user, device, and security settings
  • Google Vault – retain, hold, search, and export users’ Google Workspace data.
  • G Suite Work Insights – statistics related to employee actions and their collaboration.

Data in G Suite is Not Automatically Protected

Many business owners think that traditional best practices like data backups are outdated.

They mistakenly believe that a SaaS application such as Google Workspace is always available, guarantees data security, and does not require backups.

Incredibly, 1 in 3 companies reports data loss in cloud-based applications. This means the loss of potentially hundreds of work hours.

What is the main reason for data loss? End-user error. Other common reasons:

  • Ransomware/cryptoviruses attacks. They work in a similar way: they encrypt important documents and files and demand a ransom.
  • Malicious activity of end-users.
  • Operational errors such as accidental overwriting of data.
  • Loss of data due to canceled account subscription
  • Errors of external applications (data corruption due to synchronization or overwriting)

According to Google Cloud Blog, “Now more than 5 million paying businesses are using G Suite. In the past year alone, 1 million new customers have signed up for G Suite”.

Thus, companies using G Suite should not ignore the risks of data loss. Remember that backups are just as important in the cloud as they are in traditional on-premises IT systems.

Few people pay attention, but even G Suite Administrator Help: https://support.google.com recommends Third-Party Backup because “You have a limited time from when the data was permanently deleted to restore files and messages. After that, the data is gone forever.”

An independent third-party SaaS backup solution is the best way to protect your business from data loss.

Google Vault is not a backup solution

Vault is information governance and eDiscovery tool for Google Workspace. However, Google Vault is not a backup solution even if Google Vault has primitive recovery capabilities, but it does not protect against:

Data loss due to a ransomware attack.

If your company has been attacked by ransomware, Google will not allow you to roll-back data to an exact time before the ransomware attack. Thus, you will lose your critical and valuable business data and no guarantees the same attack in the future.

Data loss due to permanent deletion of data.

If the end-user or administrator deletes data permanently, the files can only be recovered for a short period of time. Therefore, practice shows that searches for an accidentally deleted file do not occur immediately. It often happens that it takes a long time before the loss of important information is discovered. Moreover, administrators do not have the control they need, Vault restores all information deleted in the last 25 days.

Wasted time to recover files.

The time it takes to recover data from the cloud may take longer than you expected. This can negatively affect all business processes and lead to financial losses for the company. Keep in mind that recovering lost data can take up to several weeks.

Data loss due to inactive licenses.

You can only access G Suite data with an active G Suite license. Thus, inactive, or de-initialized user data is permanently deleted and cannot be rolled back. This often leads to the loss of important data when changing employees.

What is SaaS protection?

SaaS Protection is a backup solution to help ensure that businesses using Google Workspace can access, control, and protect their Google G Suite data.

Our company Namtek Consulting Services provides the leading G Suite backup solution for MSPs. Our SaaS Protection for G Suite is a reliable cloud-to-cloud backup solution for storing a copy of your SaaS application data in Datto’s Cloud.


SaaS Cloud protection price

Why companies need SaaS Protection for G Suite?

Reliable backup

A company that uses G Suite must have complete confidence that their data is protected with a reliable solution designed to reduce risks and quickly manage backups.

  • Automatic continuous backup of Gmail, calendar, contacts and shared drives
  • Simple and fast connection
  • Flexible storage retention options to suit individual customer needs.
  • Flexible storage options according to individual customer needs.

Fast and easy recovery

  • Fast recovery or export of data for a specific required period.
  • Rapid recovery of individual objects or entire accounts while preserving associated records and folder structure.
  • Ability to restore data from one G Suite user account to another.
  • Keeping inactive G Suite user data with SaaS Protection for as long as you need it.
  • Ability to export all accounts or specific items to standard file formats.

Protect Your Google G Suite Data with the best third-party backup solutions

If for some reason you have lost some G Suite data, this means not only a loss of data but also a loss of time and money for the recovery of valuable information. Unfortunately, without additional SaaS Data protection, it is not always possible to restore it.

Moreover, your company’s reputation and relationships with customers and business partners can be compromised.

As a cloud solutions provider, we offer enterprises an efficien